Colored highlighted areas are not printing in color for an Adobe Acrobat PDF document, even though colored text is printing in color.
Solution to all of the shaded being printing a solid black when printing an Adobe document
Using TeamDynamix Service Desk features including searching for Knowledge Base articles and Service Request, viewing the Service Catalog, creating a ticket, and viewing tickets.
Exporting Browser setting before PC replacement
UW-Madison Box account usage
If you would like to change your web browser homepage
This article will explain the process for enabling Out of Office replies in Outlook.
This document explains how to use to create shortcuts in all versions of Windows.
This document describes how to capture an image of the screen in Windows (all versions).
Docusign account request and user guide.
DocuSign Digital Signature Procedures
Drive letter mapping for network shares
Email too large to send or receive
Configure a Epic session using Putty
Your Epic user id and password are linked to your Active Directory account (Windows), To log into Epic use your windows user id and password.
Accessing you email and calendar from outside work
When troubleshooting a problem in Horizon, you may be asked to enable verbose debug logging. This will allow Horizon to create very detailed log files of your actions.
Horizon user accounts are now given access by template (rather than telling us a person to copy security from). This will allow for better user experience within the Horizon System. Below outlines the different templates and a description.
With the implementation of Horizon v.13 we now have specific browsers that are supported. Chrome is the preferred supported browser for Horizon, Microsoft Edge is also supported.
In Horizon your password is the same as your Windows user id and password.
iLobby Microsoft Outlook integration process for pre-registration for visitors to WSLH.
iLobby is an automated Visitor Management software solution that is used to register visitors. It provides on-site and pre-registration for visitors with integration using the WSLH Email system. Each visitor will be assigned a host who will be notified via Email/SMS Text when their visitor registers at the Kiosk. Additional integration is also available for guests to use QR codes to register and sign-out after their visit.
Stop the automatic redirection of Internet Explorer to Edge
L2TP VPN allows remote connection from a Mac computer onto the WSLH network. If direct connection onto the WSLH network is not essential, the UW-Madison Palo Alto Global Protect client is another good option. Both allow Microsoft Remote Desktop to WSLH PCs. This article describes how to set up and use WSLH L2TP VPN on Mac OS X.
Mac OS X computers can connect to remote WSLH PCs by using Internet, VPN, and Microsoft Remote Desktop. This article provides instructions for installing, configuring, and using Microsoft Remote Desktop on Mac OS X.
Another VPN option to provide connection to use Microsoft Remote Desktop to reach WSLH PCs is UW-Madison's Palo Alto Global Protect client. The link in this article provides instructions from DoIT to install, configure, and use this VPN service on a Mac OS X computer.
Microsoft Teams is pre-approved for users to install themselves on standard workstations. Do not install on instrument computers.
Business Process Procedures for Check in and Check out of OnBase.
Adding an additional email and Sending from a different mailbox account
Outlook can't find profile on the server error message
How to edit Outlook (Exchange) e-mail Distribution Lists
This information explains options for reduce the size of PowerPoint file by compressing image files and removing cropped information from the file.
This article outlines the process for requesting access to Acumatica.
How to Directly book a resource or a meeting space
Basic usage ofr RFFlow software for organization charts, flowcharts and diagrams.
Instructions for signing in to Adobe Acrobat DC (Pro)
List and description of the software added to the base image of the standard Windows imaged computer.
A short video to introduce you to the system
Virtual Private Network (VPN) allows a user access the WSLH network from a remote location. Typically a user would make a VPN connection followed by a Remote Desktop Connection (RDC) to their desktop workstation.
This article describes how to change your password in WindoPath