Outlook can't find server error

The solution is for when starting Outlook you get an error message that it is not finding server error message on some computers but works on others. All other networking access is working. Something more often seen for conference rooms and shared lab-space computers.

  • Start => Control Panel => Search for Mail in top right search box
  • Double click the Mail (32-bit) icon
  • Under Profiles, click Show Profiles..
  • Click on Outlook in the upper Profiles box and click Remove
  • Click Yes to warning box
  • Click Add and type Outlook (If already says it exists, use Outlook2) and click OK
  • Click Next at Add New Account window
  • Click Finish, Apply, OK
    • Click through Outlook setup if it pops up
    • Make sure "Always use this profile" has your Outlook profile listed from above.
  • Try to open Outlook again.

If this doesn’t work, or if you have additional problems please call the Service Desk at 221-6262

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