General

General Information about WSLH OIS and computers

Articles (11)

Change Your Domain Password on a Remote Computer or Virtual Machine

These instructions step users though changing their domain password using a remote computer or laptop.

Determine Which UW Email Addresses Are Primary and Alternate

This KB explains how to check which of your UW email addresses are primary and alternate, and/or activate or change your firstname.lastname@wisc.edu email address.

Drive Letters

Some of the standard WSLH drives letters available to users.

Eudroam Wi-Fi On Mobile Devices

This KB describes how to set up Eduroam on your mobile device for use as a secure worldwide federated network access service developed for the international research and education community, including UW-Madison.

Installing Zoom Client On PCs

This article describes how to install the Zoom Meeting and Webinar client on WSLH PCs.

MS Word - Customizing The Quick Access Toolbar

The Quick Access Toolbar in Microsoft Word allows adding often-used or favorite features to the Word Toolbar. This article links to a video to show how to customize the Quick Access Toolbar in Microsoft Word.

Service Desk Ticket Status Definition and Procedure

This article describes how the status of tickets is managed and moved from one status to another.

Unlocking a Windopath account for an end users - Administrator Instructions

Unlocking end user's accounts in WindoPath for application administrators

Update Internet Browser

How the user can update Internet Browsers to newest version (for Chrome, Firefox, Or Microsoft Edge)

UW Campus Business Email

Default UW Campus Business Email settings