My Recently Visited Services

This service request is intended for those that need a change in permissions or document access within OnBase for a user. If this request is specifically for adding/removing a user from an AD group then go to the "OnBase: Add/Remove User from AD Group" service catalog under Enterprise Software to submit the ticket there.

Requesting new Epic access

Request a move of WSLH computer hardware

Email on personal cellphone

Beaker, Reference Lab Billing, and other Epic Vendor Applications

Add/Change/Delete Users

Can't find what you're looking for? Submit a general request.

Report a software problem

Request restoration of a file that was overwritten or deleted

Request additional software

Any other request not listed

This service request is intended for any error or problems that occur while using OnBase that doesn't need to be addressed immediately.

If this is an urgent issue please see service Request under Enterprise, "OnBase: Critical Errors".

This service can be used for requesting password resets for various WSLH systems.

Add/change functionality for acodes, calculations, reports, analytes, etc.

Any issues or updates pertaining to the Charge Extractor

Audio-only Meeting, Podcast, or Webinar Originate, Participate, and/or Record
Set up and operate audio equipment for a podcast or recording

Set up audio and video equipment for a local group meeting, and record meeting
Local Audience Group Meeting Audio, Video and Record

Cytology and Cytogenetics LIMS

RC Webview

Request a replacement or additional monitor

To request a new Horizon HDX parser, or if an existing HDX parser needs an update or is not functioning correctly

Schedule to have an instrument PC hard drive image taken.

Request assistance with an issue on an instrument PC

Issues with Orders and Results