Popular Services

Can't find what you're looking for? Submit a general request.

Report a software problem

Email not working as expected

Request additional software

Request assistance, service, or supplies

Submitting Requests or Problems for all other Enterprise Software

Environmental LIMS

This service is to request new or replacement computer peripherals including, but not limited to: Keyboard, mouse, bar code scanner, speakers, USB extension cables, network hub, etc.

Interfacing any laboratory instrument to a LIMS

Any other request not listed

Beaker, Reference Lab Billing, and other Epic Vendor Applications

Change and create email groups

Other accounts

Add/Change/Delete Users

Request a move of WSLH computer hardware

Other accounts not listed here

This service request is intended for critical functions not working. For example, unable to login, security or access issues. Use this for any issue needing to be resolved that day. If this is not critical, please go to the Admin Software Support > OnBase Service Catalog (https://wslh.teamdynamix.com/TDClient/2042/Port...

Network, local, label, multi-function

Request to acquire a WSLH business cellular phone

To request a new report, or if an existing report needs an update or is not functioning correctly

Request a UW MFA fob

Request restoration of a file that was overwritten or deleted

Request to borrow a laptop

This service can be used for requesting password resets for various WSLH systems.