Popular Services

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Beaker, Reference Lab Billing, and other Epic Vendor Applications

Request additional software

Email not working as expected

Add/Change/Delete Users

Environmental LIMS

Schedule to have an instrument PC hard drive image taken.

Epic Hyperspace accounts

Request to borrow a laptop

Report a software problem

This service is to request new or replacement computer peripherals including, but not limited to: Keyboard, mouse, bar code scanner, speakers, USB extension cables, network hub, etc.

Request a replacement or additional monitor

Any other request not listed

New standard desktop PC

Request a move of WSLH computer hardware

Change and create email groups

FOR HR USE ONLY.

Request assistance with an issue on a desktop PC

Request restoration of a file that was overwritten or deleted

For new employee accounts, internal transfers and for multiple changes of account permissions

Systems for Electronic Transfer Orders and Results/Electronic Laboratory Reporting

This is for requesting a PC for a new instrument or instrument PC upgrade.

Requesting new Epic access

This service request is intended for critical functions not working. For example, unable to login, security or access issues. Use this for any issue needing to be resolved that day. If this is not critical, please go to the Admin Software Support > OnBase Service Catalog (https://wslh.teamdynamix.com/TDClient/2042/Port...