Popular Services

Can't find what you're looking for? Submit a general request.

Email not working as expected

Request assistance with an issue on a desktop PC

Change and create email groups

Report a software problem

Request additional software

Request assistance, service, or supplies

Beaker, Reference Lab Billing, and other Epic Vendor Applications

Submitting Requests or Problems for all other Enterprise Software

Other accounts not listed here

Add/Change/Delete Users

Request to borrow a laptop

Schedule to have an instrument PC hard drive image taken.

This is for requesting a PC for a new instrument or instrument PC upgrade.

Any other request not listed

Systems for Electronic Transfer Orders and Results/Electronic Laboratory Reporting

For new employee accounts, internal transfers and for multiple changes of account permissions

Your Active Directory (AD) account is the account you use to sign into WSLH computers.

This service request is intended for critical functions not working. For example, unable to login, security or access issues. Use this for any issue needing to be resolved that day. If this is not critical, please go to the Admin Software Support > OnBase Service Catalog (https://wslh.teamdynamix.com/TDClient/2042/Port...

Network, local, label, multi-function

Request restoration of a file that was overwritten or deleted

This service is to request new or replacement computer peripherals including, but not limited to: Keyboard, mouse, bar code scanner, speakers, USB extension cables, network hub, etc.

Any issues with an EDD