Popular Services

Can't find what you're looking for? Submit a general request.

Request additional software

Change and create email groups

Email not working as expected

Request assistance, service, or supplies

Beaker, Reference Lab Billing, and other Epic Vendor Applications

Any other request not listed

Report a software problem

Other accounts not listed here

Add/Change/Delete Users

Automated Backup of instrument data

Environmental LIMS

Submitting Requests or Problems for all other Enterprise Software

Network, local, label, multi-function

Other accounts

Request assistance with an issue on a desktop PC

Your Active Directory (AD) account is the account you use to sign into WSLH computers.

Schedule to have an instrument PC hard drive image taken.

This is for requesting a PC for a new instrument or instrument PC upgrade.

Interfacing any laboratory instrument to a LIMS

When staff change roles or departments within the WSLH

New standard desktop PC

This service request is intended for those that need a change in permissions or document access within OnBase for a user. If this request is specifically for adding/removing a user from an AD group then go to the "OnBase: Add/Remove User from AD Group" service catalog under Enterprise Software to submit the ticket there.