Popular Services

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Beaker, Reference Lab Billing, and other Epic Vendor Applications

Email not working as expected

Request additional software

FOR HR USE ONLY.

Report a software problem

This service is to request new or replacement computer peripherals including, but not limited to: Keyboard, mouse, bar code scanner, speakers, USB extension cables, network hub, etc.

Environmental LIMS

For new employee accounts, internal transfers and for multiple changes of account permissions

Other accounts not listed here

Request restoration of a file that was overwritten or deleted

Systems for Electronic Transfer Orders and Results/Electronic Laboratory Reporting

Add/Change/Delete Users

New standard desktop PC

FOR HR USE ONLY.

Submitting Requests or Problems for all other Enterprise Software

Request a move of WSLH computer hardware

Request assistance, service, or supplies

Request a replacement or additional monitor

Change and create email groups

Schedule to have an instrument PC hard drive image taken.

Request assistance with an issue on a desktop PC

This service request is intended for critical functions not working. For example, unable to login, security or access issues. Use this for any issue needing to be resolved that day. If this is not critical, please go to the Admin Software Support > OnBase Service Catalog (https://wslh.teamdynamix.com/TDClient/2042/Port...

Request to borrow a laptop

Other accounts