Popular Services

Can't find what you're looking for? Submit a general request.

Beaker, Reference Lab Billing, and other Epic Vendor Applications

Request additional software

Email not working as expected

Add/Change/Delete Users

Change and create email groups

Report a software problem

Submitting Requests or Problems for all other Enterprise Software

Request assistance, service, or supplies

Epic Hyperspace accounts

Environmental LIMS

Your Active Directory (AD) account is the account you use to sign into WSLH computers.

This service is to request new or replacement computer peripherals including, but not limited to: Keyboard, mouse, bar code scanner, speakers, USB extension cables, network hub, etc.

Any other request not listed

RC Webview

Interfacing any laboratory instrument to a LIMS

Schedule to have an instrument PC hard drive image taken.

Request assistance with an issue on a desktop PC

Other accounts not listed here

This service request is intended for critical functions not working. For example, unable to login, security or access issues. Use this for any issue needing to be resolved that day. If this is not critical, please go to the Admin Software Support > OnBase Service Catalog (https://wslh.teamdynamix.com/TDClient/2042/Port...

Request a replacement or additional monitor

To request a new CLS HDX parser, or if an existing HDX parser needs an update or is not functioning correctly

Request restoration of a file that was overwritten or deleted

CLS Chemware account access