Popular Services

Can't find what you're looking for? Submit a general request.


Schedule to have an instrument PC hard drive image taken.


Beaker, Reference Lab Billing, and other Epic Vendor Applications


Request a move of WSLH computer hardware


Any other request not listed


Your Active Directory (AD) account is the account you use to sign into WSLH computers.


Request restoration of a file that was overwritten or deleted


This service is to request new or replacement computer peripherals including, but not limited to: Keyboard, mouse, bar code scanner, speakers, USB extension cables, network hub, etc.


Systems for Electronic Transfer Orders and Results/Electronic Laboratory Reporting


This service request is intended for critical functions not working. For example, unable to login, security or access issues. Use this for any issue needing to be resolved that day. If this is not critical, please go to the Admin Software Support > OnBase Service Catalog (https://wslh.teamdynamix.com/TDClient/2042/Port...


Submitting Requests or Problems for all other Enterprise Software


Request assistance with an issue on a desktop PC


Automated Backup of instrument data


For new employee accounts, internal transfers and for multiple changes of account permissions


Request assistance, service, or supplies


Any issues with an EDD