Popular Services

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Beaker, Reference Lab Billing, and other Epic Vendor Applications

Request additional software

Report a software problem

New standard desktop PC

Change and create email groups

Email not working as expected

Request assistance, service, or supplies

Requesting new Epic access

Request a move of WSLH computer hardware

Any other request not listed

Environmental LIMS

Other accounts not listed here

Schedule to have an instrument PC hard drive image taken.

Automated Backup of instrument data

For new employee accounts, internal transfers and for multiple changes of account permissions

Email on personal cellphone

Add/Change/Delete Users

This service request should be used for any questions or guidance needed using OnBase.

Submitting Requests or Problems for all other Enterprise Software

Request assistance with an issue on a desktop PC

Epic Hyperspace accounts

This is for requesting a PC for a new instrument or instrument PC upgrade.

Request restoration of a file that was overwritten or deleted

Horizon Chemware account access